Delivery Details

Ordered

Once you have found what you’re looking for, you can checkout using card, PayPal or in 0% interest-free instalments with Klarna.

Inspected

We want you to be able to enjoy your items soon as they land. Therefore, each order is put through the following 6-point check:
• Contents
• Electrics
• Brakes
• Lights
• Folding Mechanism
• Tyre Pressure

Packed

We pack all orders in eco-friendly materials to minimise the impact on our planet’s dwindling resources. Whilst we make a conscious effort to reduce our footprint, we ensure that all items are securely packaged to ensure your items are delivered as promised.

Delivered

We use either UPS, Parcelforce 24 or Royal Mail 24 delivery services for all our deliveries. All offer full end-to-end tracking details. Please note that our delivery options and times vary between products.



Delivery Rates

Please note that our delivery rates and times vary between products. Based on the products in your bag, we calculate and display the final delivery rate/times at Checkout. You will see one of the following as your delivery option:

  • £5.99
  • Free on orders over £200
  • Order before 12pm for a next working day delivery
  • £5.99
  • Free on orders over £200
  • Delivered within 3-5 working days
  • £5.99
  • Free on orders over £200
  • Delivered within 5-7 working days
  • £5.99
  • Free on orders over £200
  • Pre-order dates differ per product
  • The date ranges are specified on the Product pages

Note

  • No deliveries take place on weekends or Bank Holidays
  • Delivery is only available in mainland UK
  • Pre-order products cannot be mixed in-stock items

Signed for deliveries

All electric scooter orders are sent via a courier of our choice, and we may change the couriers we use without notice, although the level of service will always be equivalent. All electric scooter deliveries will need to be signed for, whether by yourself, a household member, the concierge or a neighbour.

Returns reminder

Remember to keep your original packaging and its contents. We cannot accept any electric scooter returns without all original packaging and accessories, including the original packaging, all manuals, all cables, chargers and all other items originally included with it.

Visit our Refunds & Returns policy for more information.

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