Segway ES1/ES2 Electric Scooter Battery Pack
The Ninebot by Segway additional battery pack can be used interchangeably on both the ES1 and ES2 models, vastly expanding your scooter's range to 28 miles (45 km), whilst also increasing the maximum speed of the ES2 model to 18.6 mph (30 km/h) and the ES1 model to 15.5 mph (25 km/h).
Also compatible with the upcoming Segway E25E model.
What's in the box
1x Ninebot by Segway ES1/ES2 spare battery pack
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You are in safe hands
Warranty Period: 1 years from date of purchase.
Warranty Provider: The warranty is backed by the manufacturer, Segway, however the work is done by a partner based in the UK called Sertec Ltd.
Warranty Statement: http://uk-en.segway.com/support-warranty-rules-regulations
Warranty is void if:
The scooter has been ridden in the rain or has any water ingress.
Rider weight exceeds recommended maximum load of .
The scooter has been misused or not maintained properly e.g. parts are missing.
The scooter has been repaired or modified by anyone other than the My Scoot authorised partner.
How to claim
In the first instance customers should contact Sertec Ltd and include a description of the issue, the scooters make, model and Serial Number, and Invoice as proof of purchase along with any images or videos highlighting the issue.
Sertec Ltd Contact Details
Phone - 02031921421
Email - Segway-UK@sertec360.com
Address – Sertec Group Ltd, Wincaster House, Highway Point, Gorsey Lane, Birmingham. B46 1JU
- If further assistance is required contact us, through the support channel of choice and we will offer you support through the warranty process.
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